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- Bidding Tutorial
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- What is Heritage Live?
- Heritage Live! Frequently Asked Questions
- Questions About Online Auctions
- General Bidding Question
- I'm interested in a lot that did not sell in your last auction.
- Results of past auctions and my previous bids
- Why is there no description for an auction lot?
- Report an error/bug, description or lot correction
- Why is there no image with this lot?
- What is the Buyer's Premium?
- How can I be notified when an item I’m interested in comes up for auction?
- Get help setting up a Wantlist
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Other
Below are some common answers to questions on the topic you selected:
If you still have questions, please complete the form below and we will get back to you with the answers you need, or call our customer service department at 1-800-872-6467.
How do I check the results of my bids in a prior auction?
Please sign into MY BIDS. Select "Show My Auction Archives". Then, from the drop-down list of auctions at the bottom of the page, choose the closed auction of your choice. You will see the results of your bids in that auction.
How do I find out the results of a previous Heritage auction?
You can obtain the auction results for this or any Heritage auction. In order to do this, you would do a search from our Permanent Auction Archives for the auction in question. If you want to search for the results for a particular lot or kind of lot, search normally as if you were searching for an item in a current auction. When the resulting page comes back, there will be a link at the top of the page to "Printable Version". If you click on this link, it will create a web page with all results for the auction, and you should be able to print it normally.
Please sign into MY BIDS. Select "Show My Auction Archives". Then, from the drop-down list of auctions at the bottom of the page, choose the closed auction of your choice. You will see the results of your bids in that auction.
How do I find out the results of a previous Heritage auction?
You can obtain the auction results for this or any Heritage auction. In order to do this, you would do a search from our Permanent Auction Archives for the auction in question. If you want to search for the results for a particular lot or kind of lot, search normally as if you were searching for an item in a current auction. When the resulting page comes back, there will be a link at the top of the page to "Printable Version". If you click on this link, it will create a web page with all results for the auction, and you should be able to print it normally.
If you still have questions, please complete the form below and we will get back to you with the answers you need, or call our customer service department at 1-800-872-6467.
Contact Us
Contact us at 877-HERITAGE (437-4824) or Bid@HA.com
Dallas Office
Mailing Address:
3500 Maple Avenue, 17th Floor
Dallas, Texas 75219
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Local Phone: 214-528-3500
Fax: 214-409-1425
Hours:
Mon-Fri: 9:00 AM CT - 5:00 PM CT
Saturday: By Appointment
Mailing Address:
3500 Maple Avenue, 17th Floor
Dallas, Texas 75219
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Local Phone: 214-528-3500
Fax: 214-409-1425
Hours:
Mon-Fri: 9:00 AM CT - 5:00 PM CT
Saturday: By Appointment
Dallas Design District Showroom
Mailing Address:
1518 Slocum St
Dallas, Texas 75207
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Phone: 214-409-1444
Hours:
Mon-Fri: 9:00 AM CT - 5:00 PM CT
Mailing Address:
1518 Slocum St
Dallas, Texas 75207
Click here for directions
Phone: 214-409-1444
Hours:
Mon-Fri: 9:00 AM CT - 5:00 PM CT
New York Office
Mailing Address:
445 Park Ave. (near 57th Street)
New York, NY 10022
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Phone: 212-486-3500
Fax: 212-486-3527
Hours:
Mon-Fri: 10:00 AM ET - 6:00 PM ET
Mailing Address:
445 Park Ave. (near 57th Street)
New York, NY 10022
Click here for directions
Phone: 212-486-3500
Fax: 212-486-3527
Hours:
Mon-Fri: 10:00 AM ET - 6:00 PM ET
Beverly Hills Office
Mailing Address:
9478 West Olympic, First Floor
Beverly Hills, CA 90212
Click here for directions
Local Phone: 310-492-8600
Fax: 310-492-8602
Hours:
Mon-Fri: 9:00 AM PT - 5:00 PM PT
Saturday: By Appointment
Mailing Address:
9478 West Olympic, First Floor
Beverly Hills, CA 90212
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Local Phone: 310-492-8600
Fax: 310-492-8602
Hours:
Mon-Fri: 9:00 AM PT - 5:00 PM PT
Saturday: By Appointment
Chicago Office
Mailing Address:
215 West Ohio Street
Suite 1W
Chicago, Illinois 60654
Click here for directions
Local Phone: 312-260-7200
Hours:
Mon-Fri: 10:00 AM - 5:00 PM CST
Mailing Address:
215 West Ohio Street
Suite 1W
Chicago, Illinois 60654
Click here for directions
Local Phone: 312-260-7200
Hours:
Mon-Fri: 10:00 AM - 5:00 PM CST
San Francisco Office
Mailing Address:
603 Battery Street
San Francisco, CA 94111
(on the corner of Jackson and Battery)
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Local Phone: 415-777-4867
Hours:
Mon-Fri: 9:00 AM PT - 5:00 PM PT
Saturday: By Appointment
Mailing Address:
603 Battery Street
San Francisco, CA 94111
(on the corner of Jackson and Battery)
Click here for directions
Local Phone: 415-777-4867
Hours:
Mon-Fri: 9:00 AM PT - 5:00 PM PT
Saturday: By Appointment
Florida Office
Mailing Address:
250 Royal Palm Way, Ste. 306
Palm Beach, FL 33480
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Local Phone: 877-HERITAGE (437-4824)
Hours:
By Appointment Only
Mailing Address:
250 Royal Palm Way, Ste. 306
Palm Beach, FL 33480
Click here for directions
Local Phone: 877-HERITAGE (437-4824)
Hours:
By Appointment Only
Hong Kong Office
Mailing Address:
Unit 1105, 11/F, Tower 1 Lippo Centre, No. 89 Queensway
Hong Kong
Click here for directions
Local Phone: +852-21551698
Fax: +852-21552296
Hours:
9:30 AM - 6:00 PM
Mailing Address:
Unit 1105, 11/F, Tower 1 Lippo Centre, No. 89 Queensway
Hong Kong
Click here for directions
Local Phone: +852-21551698
Fax: +852-21552296
Hours:
9:30 AM - 6:00 PM
Europe Office
Mailing Address:
Energieweg 7
3401 MD IJsselstein
Nederland
Click here for directions
Local Phone: +31-(0)30-6063944
Fax: +31-(0)30-6019895
Hours:
Mon-Fri: 9:00 AM - 5:00 PM
Mailing Address:
Energieweg 7
3401 MD IJsselstein
Nederland
Click here for directions
Local Phone: +31-(0)30-6063944
Fax: +31-(0)30-6019895
Hours:
Mon-Fri: 9:00 AM - 5:00 PM
London Office
Mailing Address:
6 Shepherd Street
London, Mayfair W1J 7JE
United Kingdom
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Local Phone: +44 (0)207 493 0498
Email: UK@HA.com
Hours:
Mon-Fri: 11:00 AM - 6:30 PM GMT
Mailing Address:
6 Shepherd Street
London, Mayfair W1J 7JE
United Kingdom
Click here for directions
Local Phone: +44 (0)207 493 0498
Email: UK@HA.com
Hours:
Mon-Fri: 11:00 AM - 6:30 PM GMT