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For Art and Antique Auctions, standard shipments are being delayed 2-4 weeks due to increased safety procedures and vendor and carrier slowdowns. As soon as your order ships, you will receive a tracking number.

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Does Heritage have a payment plan?

 

Payment Plan

Heritage offers extended payment plan options to qualified, pre-approved clients on select items subject to these terms and conditions. Please contact our customer service department at 1-800-872-6467 or email eppgroup@HA.com for more information.

  • Minimum invoice total is $2,500.
  • Invoice minimum applies to a single auction.
  • Invoice includes the client's total purchases for an auction.
  • Non-dealers only.
  • A minimum down payment of 25-50% plus all applicable fees and taxes required.
  • A signed finance agreement within 48 hours required.
  • Up to four equal, automated, monthly installments is required on the remaining balance.
  • Standard interest is 1% per month on the unpaid balance of your financed invoice.
  • There will be a $25 NSF fee for all returned payments and a 3% late fee for any late payments.
  • The down payment must be received by your invoice due date or within 14 days of the auction, whichever is earlier.
  • All payments (including the down payment) must be made using one or a combination of the following payment methods: E-Check or Credit Card.
  • A 2.5% credit card processing fee will be added to all credit card payments.
  • There will be a one-time 1% set up fee.
  • All standard Auction Terms & Conditions still apply. Due to the nature of the business and market volatility, there is no return privilege once you have confirmed your sale, and penalties can be incurred on cancelled orders. Financing excludes Internet Auctions and select Signature Auctions. Please contact Client Services regarding any exceptions.
  • Availability of terms subject to approval and are non-binding prior to the execution of a signed agreement.
Heritage will maintain possession of all lots until paid in full. All pre-shipped material must be returned to Heritage, at the client's expense, before a financing plan can be set up.
 

If you still have questions, please complete the form below and we will get back to you with the answers you need, or call our customer service department at 1-800-872-6467.

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Contact us at 877-HERITAGE (437-4824) or Bid@HA.com

Dallas Office
Mailing Address:
PO Box 619999
Dallas, TX 75261-6199

Street Address:
2801 W. Airport Freeway
Dallas, Texas 75261-4127
(Northwest corner of W. Airport Freeway & Valley View Lane)
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Local Phone: 214-528-3500
Fax: 214-409-1425

Hours:
Mon-Fri: 9:00 AM CT - 5:00 PM CT
Saturday: By Appointment

New York Office
Mailing Address:
445 Park Ave. (near 57th Street)
New York, NY 10022
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Phone: 212-486-3500
Fax: 212-486-3527

Hours:
Mon-Fri: 9:00 AM ET - 5:00 PM ET

Beverly Hills Office
Mailing Address:
9478 West Olympic, First Floor
Beverly Hills, CA 90212
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Local Phone: 310-492-8600
Fax: 310-492-8602

Hours:
Mon-Fri: 9:00 AM PT - 5:00 PM PT
Saturday: By Appointment

Chicago Office
Mailing Address:
215 West Ohio Street
Suite 1W
Chicago, Illinois 60654
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Local Phone: 312-260-7200

Hours:
Mon-Fri: 10:00 AM - 5:00 PM CST

San Francisco Office
Mailing Address:
603 Battery Street
San Francisco, CA 94111
(on the corner of Jackson and Battery)
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Local Phone: 415-777-4867

Hours:
Mon-Fri: 9:00 AM PT - 5:00 PM PT
Saturday: By Appointment

Florida Office
Mailing Address:
250 Royal Palm Way, Ste. 306
Palm Beach, FL 33480
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Local Phone: 877-HERITAGE (437-4824)

Hours:
By Appointment Only

Hong Kong Office
Mailing Address:
Unit 1105, 11/F, Tower 1 Lippo Centre, No. 89 Queensway
Hong Kong
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Local Phone: +852-21551698
Fax: +852-21552296

Hours:
9:30 AM - 6:00 PM

Europe Office
Mailing Address:
Energieweg 7
3401 MD IJsselstein
Nederland
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Local Phone: +31-(0)30-6063944
Fax: +31-(0)30-6019895

Hours:
Mon-Fri: 9:00 AM - 5:00 PM

London Office
Mailing Address:
6 Shepherd Street
London, Mayfair W1J 7JE
United Kingdom
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Local Phone: +44 (0)207 493 0498
Email: UK@HA.com

Hours:
Mon-Fri: 11:00 AM - 6:30 PM GMT