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Below are some common answers to questions on the topic you selected:

I'm interested in a lot that did not sell in your last auction.

Lots that do not sell in any Heritage auction may still be purchased in our Post-Auction Bargains for Direct Sale listings. These items are for direct sale at the amounts listed. We accept offers on these lots for 3 to 7 days after the auction closes.

Click on the lot you are interested in order to purchase it and go through the process as if it were a normal auction. The only difference is that each lot will have a fixed price, not a bid field. Enter your User ID and Password to indicate you want to purchase the lot, and then confirm the offer on the next page. There is no guarantee that your offer will be accepted by the consignor. You will be contacted about 24 to 48 hours after the Post Auction Buys offer period ends (which is normally 3 to 7 days after the auction closes) via e-mail to let you know which lots you have purchased. You will then be invoiced and your lots will be shipped as if you won them in the auction.


If you still have questions, please complete the form below and we will get back to you with the answers you need, or call our customer service department at 1-800-872-6467.


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Heritage delivers Value - $694,358,030 sold at auction and in private treaty sales over the past 12 months.

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Quality Consignments Wanted

Consign to the 2010 May Signature American Indian Art Auction.

We expect to have one of our Consignment Directors visiting your area soon. Please call to arrange an appointment.

E-mail Jeri Carroll or call
1-800-872-6467 x1444

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